The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 23, 2022
Filed:
Jul. 31, 2018
Emc Ip Holding Company Llc, Hopkinton, MA (US);
Amihai Savir, Sansana, IL;
Anat Parush Tzur, Beer Sheva, IL;
Or Herman Saffar, Beer Sheva, IL;
Avitan Gefen, Tel Aviv, IL;
Alon Shitrit, Beer Sheva, IL;
EMC IP Holding Company LLC, Hopkinton, MA (US);
Abstract
A customer blockchain data store is provided. An exemplary method comprises obtaining a blockchain associated with a given customer of an enterprise having multiple customer communication channels, wherein the blockchain comprises transaction data for the given customer with the customer communication channels; obtaining new transaction data for the given customer for a given one of the customer communication channels; providing the new transaction data for the given customer to additional customer communication channels; receiving a validation of the new transaction data from the additional customer communication channels based on one or more predefined validation criteria; and storing the validated new transaction data for the given customer in the blockchain associated with the given customer. The validation optionally comprises the additional customer communication channels verifying information about the given customer in the new transaction data and/or aligning a customer identifier across the plurality of customer communication channels.