The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Aug. 23, 2022

Filed:

Apr. 23, 2020
Applicant:

Philip Morris Products S.a., Neuchatel, CH;

Inventors:

Felix Fernando, Old Basing, GB;

Stephane Hedarchet, Pully, CH;

Noori Moyad Brifcani, Neuchatel, CH;

Assignee:
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 10/00 (2012.01); G06Q 20/18 (2012.01); G06Q 20/20 (2012.01); G07F 11/72 (2006.01); G06Q 30/06 (2012.01); A24F 47/00 (2020.01); G07F 9/00 (2006.01); A24F 40/80 (2020.01); A24F 40/40 (2020.01); A24F 40/90 (2020.01);
U.S. Cl.
CPC ...
G06Q 10/20 (2013.01); A24F 40/80 (2020.01); G06Q 20/18 (2013.01); G06Q 20/20 (2013.01); G06Q 30/06 (2013.01); G07F 9/001 (2020.05); G07F 9/002 (2020.05); G07F 11/72 (2013.01); A24F 40/40 (2020.01); A24F 40/90 (2020.01);
Abstract

A method of providing maintenance services to at least one user of an electrically operated smoking device using an automatic testing apparatus is provided, the method including: making the automatic testing apparatus publicly accessible; determining a connection of the electrically operated smoking device to the automatic testing apparatus; performing automatic electrical testing of the electrically operated smoking device; automatically extracting usage data from the electrically operated smoking device; and performing a software update or a software reset of the electrically operated smoking device; and/or automatically generating an electrical test report based on the performed automatic electrical testing, automatically providing the electrical test report together with a recommended action to the at least one user, and automatically sending or saving the electrical test report together with the automatically extracted usage data to a data store.


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