The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Aug. 23, 2022

Filed:

Feb. 13, 2020
Applicant:

International Business Machines Corporation, Armonk, NY (US);

Inventors:

Haode Qi, Cambridge, MA (US);

Ming Tan, Malden, MA (US);

Yang Yu, Acton, MA (US);

Navneet N. Rao, Arlington, MA (US);

Ladislav Kunc, Cambridge, MA (US);

Saloni Potdar, Arlington, MA (US);

Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
G06F 40/295 (2020.01); G06F 16/23 (2019.01); H04L 51/02 (2022.01); G06Q 30/00 (2012.01); G06F 40/30 (2020.01); G06N 20/00 (2019.01);
U.S. Cl.
CPC ...
G06F 40/295 (2020.01); G06F 16/2365 (2019.01); G06F 40/30 (2020.01); G06N 20/00 (2019.01); G06Q 30/016 (2013.01); H04L 51/02 (2013.01);
Abstract

A mechanism is provided to implement an abnormal entity detection mechanism that facilitates detecting abnormal entities in real-time response systems through weak supervision. For each first intent from an entity labeled workspace that matches a second intent in labeled chat logs, when the entity score associated with each first entity or second entity is above a predefined significance level the first entity or the second entity is recorded. For each first intent from the entity labeled workspace that matches the second intent in the labeled chat logs: responsive to the first entity being recorded and the second entity failing to be recorded, that first entity is removed from the training data as being mistakenly included; or, responsive to the second entity being recorded and the first entity failing to be recorded, that second entity is added as a potential business case to the training data.


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