The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Aug. 23, 2022

Filed:

Mar. 14, 2019
Applicant:

International Business Machines Corporation, Armonk, NY (US);

Inventors:

Lee A. Carbonell, Flower Mound, TX (US);

Jeff Edgington, Fort Worth, TX (US);

Tsz S. Cheng, Grand Prairie, TX (US);

Pandian Mariadoss, Allen, TX (US);

Attorneys:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06F 11/30 (2006.01); G06F 11/34 (2006.01); G06F 9/451 (2018.01); H04L 67/303 (2022.01); H04W 8/22 (2009.01);
U.S. Cl.
CPC ...
G06F 11/3409 (2013.01); G06F 9/453 (2018.02); G06F 11/3051 (2013.01); G06F 11/3055 (2013.01); H04L 67/303 (2013.01); H04W 8/22 (2013.01);
Abstract

In an approach to determine performance information of a target item operating under a particular set of context information, a method, in response to receiving a request for performance information of a target item, and operating with a first computing device, identifies context information of the first computing device. The method determines whether a knowledge base includes a response that correlates to the request for performance information of the target item operating within context information similar to the first computing device. The method, in response to determining that the knowledge base includes the response that correlates to the request for performance information of the target item, sends the performance information to the first computing device, and initiates a communication channel between the first computing device and a second computing device operating the target item and having similar context information of the first computing device.


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