The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 16, 2022
Filed:
Aug. 20, 2021
Mbte Holdings Sweden Ab, Goeteborg, SE;
MBTE Holdings Sweden AB, Goeteborg, SE;
Abstract
Computer program products, methods, systems, apparatus, and computing entities are provided for establishing supplemental communication sessions between a caller and callee of a voice-based telephone call. The supplemental communication sessions may occur via a unique URL generated for a call and provided to a mobile device participating in the telephone call. By accessing the URL, the mobile device user has access to content tailored specifically to the telephone call, such as a dynamically updated indication of a callback time estimate if the mobile device user requested a callback when a representative of a third party is available to participate in a callback.