Monitoring utility assets using crowd-sourced digital image data

Abstract

Systems and methods for monitoring of utility assets using crowd-sourced digital image data are disclosed. In embodiments, a method includes: monitoring, by a computing device, incoming real-time utility data; determining, by the computing device, that a triggering event has occurred based on the monitoring; sending, by the computing device, an event message to one or more agent devices comprising a request for digital image collection at a location based on the triggering event, the event message including event information, wherein the one or more agent devices are associated with respective agents in a crowd-sourcing network; receiving, by the computing device, event data from the one or more agent devices, the event data including one or more digital images; and processing, by the computing device, the one or more digital images to determine next steps with respect to the triggering event.