The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 16, 2022
Filed:
Apr. 18, 2019
Cdw Llc, Vernon Hills, IL (US);
Yuxi He, Boulder, CO (US);
Yuqing Chen, Evanston, IL (US);
Sunrito Bhattacharya, Chicago, IL (US);
Rajat Swaroop, Wheeling, IL (US);
Gregory Tomezak, Buffalo Grove, IL (US);
Andre Coetzee, Cary, IL (US);
Joseph Kessler, Grayslake, IL (US);
Suresh Bellam, Vernon Hills, IL (US);
Dan Verdeyen, Glenview, IL (US);
CDW LLC, Vernon Hills, IL (US);
Abstract
A method for machine learning-based account manager virtual assistant staging includes receiving a message and a classification, generating a staging record, generating a status using staging rules, generating an order when the message classification is order and the status is complete, and transmitting the order. An account manager virtual assistant staging system includes a processor and a memory storing instructions that cause the system to receive a message and a classification, generate a staging record, generate a status using staging rules, generate an order when the message classification is order and the status is complete, and transmit the order. A non-transitory computer readable medium contains program instructions that when executed, cause a computer to receive a message and a classification, generate a staging record, generate a status using staging rules, generate an order when the message classification is order and the status is complete, and transmit the order.