The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 16, 2022
Filed:
Jul. 01, 2020
Applicant:
International Business Machines Corporation, Armonk, NY (US);
Inventors:
Hima Patel, Bengaluru, IN;
Jayachandu Bandlamudi, Guntur, IN;
Kuntal Dey, Vasant Kunj, IN;
Daivik Swarup Oggu Venkata, Amherst, MA (US);
Assignee:
International Business Machines Corporation, Armonk, NY (US);
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 40/295 (2020.01); H04L 51/02 (2022.01); G06N 3/04 (2006.01);
U.S. Cl.
CPC ...
G06F 40/295 (2020.01); G06N 3/0445 (2013.01); H04L 51/02 (2013.01);
Abstract
Knowledge gaps in a chatbot are identified with reference to a domain-specific document and a set of QA pairs of the chatbot. Entities and/or entity values associated with the document are compared to the entities and/or entity values of the QA pairs. Entities of the document not associated with the QA pairs are identified as knowledge gaps. The QA pairs and knowledge gaps are ranked by relevance to the domain.