The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Aug. 16, 2022

Filed:

May. 31, 2019
Applicant:

Nippon Telegraph and Telephone Corporation, Tokyo, JP;

Inventors:

Naoko Kosaka, Musashino, JP;

Tomohiro Kokogawa, Musashino, JP;

Megumi Uesu, Musashino, JP;

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 16/906 (2019.01); G06F 16/9035 (2019.01); G06F 16/17 (2019.01);
U.S. Cl.
CPC ...
G06F 16/906 (2019.01); G06F 16/1734 (2019.01); G06F 16/9035 (2019.01);
Abstract

A search device has a know-how storing unit for storing a log indicating a past crisis response instance, one of a 'problem' label indicating that the log is of a problem instance that is to be responded and solved, a 'result' label indicating that the log is of a result brought about by a responding action, and a “response” label indicating that the log is of a responding action that has been performed to solve a problem, and a task number corresponding to the log, in association with each other. Further, there is a know-how search unit for repeating a search to retrieve a log similar to a first search key that is an input log from logs assigned the “problem” label in the know-how storing unit, and a search to retrieve a log similar to a second search key.


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