The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Aug. 09, 2022

Filed:

Jun. 19, 2019
Applicant:

Ntt Docomo, Inc., Chiyoda-ku, JP;

Inventors:

Yuriko Ozaki, Chiyoda-ku, JP;

Takanori Hashimoto, Chiyoda-ku, JP;

Assignee:

NTT DOCOMO, INC., Chiyoda-ku, JP;

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04M 3/00 (2006.01); H04M 3/51 (2006.01); H04L 51/02 (2022.01); H04M 3/523 (2006.01);
U.S. Cl.
CPC ...
H04M 3/5191 (2013.01); H04L 51/02 (2013.01); H04M 3/5233 (2013.01);
Abstract

A dialogue device of a dialogue system relating to provision of a response to an inquiry from a user terminal includes an input unit that acquires the inquiry from the user terminal, a transmission unit that connects the user terminal and an operator terminal responding to the inquiry in accordance with the inquiry, an output unit that outputs questions for ascertaining details of the inquiry to the user terminal before connection made by the transmission unit, and a determination unit that determines a mode of the questions made by the output unit in accordance with an operating status of the operator terminal that can respond to the inquiry.


Find Patent Forward Citations

Ozaki, Yuriko. (2022). Dialogue system (U.S. Patent No. 11412087). U.S. Patent and Trademark Office. https://idiyas.com/patent/badge/11412087

Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile

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