The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Aug. 09, 2022

Filed:

Jun. 24, 2019
Applicant:

Mindwareworks Co., Ltd., Seoul, KR;

Inventors:

Jae In Lee, Goyang-si, KR;

Hyun Sun Cho, Seoul, KR;

Assignee:
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04M 3/493 (2006.01); H04M 3/42 (2006.01);
U.S. Cl.
CPC ...
H04M 3/4938 (2013.01); H04M 3/4217 (2013.01); H04M 3/42382 (2013.01);
Abstract

Disclosed is a work process supporting system based on interactive voice and text communication, and more particularly a work process supporting system based on interactive voice and text communication, in which at least one of a voice and a text is selectively applied according to congenital/acquired conditions of an information or service requester, so that a work process for providing information or service can be carried out, thereby freeing from constraints in input/output means for performing the work process for providing the information or the service and carrying out the work process while keeping continuity, reliability and accuracy.


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