The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Aug. 09, 2022

Filed:

Nov. 07, 2019
Applicant:

Salesforce.com, Inc., San Francisco, CA (US);

Inventors:

Steven Bougon, San Francisco, CA (US);

Ashraya Raj Mathur, Fremont, CA (US);

Bruno Manuel Torres Gomez, San Francisco, CA (US);

Ronnie Fong, San Francisco, CA (US);

Jiten Oswal, San Francisco, CA (US);

Mihirsinh Raol, Fremont, CA (US);

Jianxun Jason Ding, San Francisco, CA (US);

Assignee:

salesforce.com, inc., San Francisco, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 10/06 (2012.01); G06F 9/50 (2006.01); G06F 3/04842 (2022.01);
U.S. Cl.
CPC ...
G06Q 10/06393 (2013.01); G06F 3/04842 (2013.01); G06F 9/5077 (2013.01); G06Q 10/06315 (2013.01); G06Q 10/06375 (2013.01);
Abstract

Systems and methods for a cost-to-serve (CTS) service to measure total cost-to-serve and cost attributions by a plurality of CTS agents spawned across dynamic resources to capture information from a set of instances associated with the plurality of resources; a CTS agent transaction module to publish a set of metrics established by the CTS agent for each instance and usage type; a CTS service collector module to aggregate from each CTS agent, one or more instances from the set of instances to generate transaction metrics; a CTS measurement service module for measuring a total cost for each selected transaction stored at the CTS store based on at least a cost per unit; a CTS metrics processor module for aggregating metrics related to the transactions to determine total cost and set of cost attributions for a selected cloud; and a CTS metrics analytic module to provide cost attribution analytics in the selected cloud in an analytics display.


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