The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Aug. 02, 2022

Filed:

Jun. 10, 2020
Applicant:

Bank of America Corporation, Charlotte, NC (US);

Inventors:

Christopher Nicholas King, Charlotte, NC (US);

Lauren Marie Bavis, Cornelius, NC (US);

Lisa D. Curry, Warwick, RI (US);

James Eugene Illing, Charlotte, NC (US);

Erin McCullen, Charlotte, NC (US);

Anthony Charles Tremble, Charlotte, NC (US);

Assignee:

BANK OF AMERICA CORPORATION, Charlotte, NC (US);

Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 20/40 (2012.01); G06Q 20/08 (2012.01); G06Q 40/02 (2012.01); H04W 12/06 (2021.01); G06F 16/23 (2019.01); G06N 5/02 (2006.01); H04L 9/40 (2022.01); G06N 20/00 (2019.01); G06N 3/00 (2006.01); G06N 5/04 (2006.01); G06F 40/174 (2020.01); G06Q 10/10 (2012.01); G06Q 30/00 (2012.01); G06Q 40/06 (2012.01); H04L 67/10 (2022.01); G06Q 20/10 (2012.01);
U.S. Cl.
CPC ...
G06Q 20/40 (2013.01); G06F 16/2379 (2019.01); G06F 40/174 (2020.01); G06N 3/006 (2013.01); G06N 5/02 (2013.01); G06N 5/04 (2013.01); G06N 20/00 (2019.01); G06Q 10/10 (2013.01); G06Q 20/085 (2013.01); G06Q 30/0185 (2013.01); G06Q 40/02 (2013.01); G06Q 40/06 (2013.01); H04L 63/08 (2013.01); H04L 67/10 (2013.01); H04W 12/06 (2013.01); G06Q 20/1085 (2013.01);
Abstract

Embodiments of the invention are directed to a system, method, or computer program product for a real-time interaction based assistance interface. The real-time interaction based assistance interface including software that allow the user to input commands on the artificial intelligence questionnaire to direct to a processing device to execute instructions for a real-time resource aspiration deployment and aspiration assistance. The system aggregates user data pertaining to resource history and interaction history. Using this data and the artificial intelligence questionnaire, the system provides a real-time interaction based assistance interface with resource aspiration prediction and fulfilling assistance.


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