The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 02, 2022
Filed:
Mar. 14, 2017
Samsung Electronics Co., Ltd., Suwon-si, KR;
Seung-hak Yu, Yongin-si, KR;
Min-seo Kim, Seoul, KR;
Deok-ho Kim, Seoul, KR;
Ji-hwan Yun, Suwon-si, KR;
SAMSUNG ELECTRONICS CO., LTD., Suwon-si, KR;
Abstract
Provided are a diagnostic model generating apparatus and a diagnostic model generating method therefor. The diagnostic model generating method may comprising: extracting at least one keyword from consultation data between a user and a consultant for resolving electronic device errors; on the basis of the at least one extracted keyword, determining a diagnostic sequence between the plurality of diagnostic commands for resolving errors and a plurality of diagnostic commands; and storing a diagnostic model comprising the plurality of determined diagnostic commands and determined diagnostic sequence.