The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jul. 19, 2022

Filed:

Sep. 10, 2020
Applicant:

Cisco Technology, Inc., San Jose, CA (US);

Inventors:

Ammar Rayes, San Ramon, CA (US);

Arun Mammen Thomas, Dublin, CA (US);

Samer Salam, Beirut, LB;

Michael Michaelides, San Jose, CA (US);

Arabinda Samantaray, San Jose, CA (US);

Madhavan Kasthurirangan, Palo Alto, CA (US);

Ram Prasanna Govind Krishnan, Sunnyvale, CA (US);

Asad Ghayas Ahmed, Palo Alto, CA (US);

Thuan Quang Truong, Milpitas, CA (US);

Ajay Madhavan, Milpitas, CA (US);

Xixi Luo, San Jose, CA (US);

Samhith Venkatesh, Santa Clara, CA (US);

Assignee:

CISCO TECHNOLOGY, INC., San Jose, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04L 12/00 (2006.01); H04L 41/0654 (2022.01); H04L 41/0813 (2022.01); H04L 41/0686 (2022.01); H04L 41/0677 (2022.01);
U.S. Cl.
CPC ...
H04L 41/0672 (2013.01); H04L 41/0677 (2013.01); H04L 41/0686 (2013.01); H04L 41/0813 (2013.01);
Abstract

The present technology addresses a need in the art for a closed-loop automation system of a managed network that detects and fixes an issue in the managed network with minimal to no human intervention. The closed-loop automation system employs a domain-independent semantic machine reasoning engine as an underlying engine. After detecting the issue in the managed network, the system searches through a knowledge base to find a match for the detected issue. The knowledge base includes previously collected knowledge from subject matter experts and maintenance teams. The system then proposes a remedial action to a user of the managed network for approval. After approval by the user, the system implements the remedial action.


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