The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jul. 19, 2022
Filed:
Sep. 09, 2019
Applicant:
Thinkcx Technologies, Inc., Langley, CA;
Inventors:
Aaron David Nielsen, Langley, CA;
Qiao Pang, Surrey, CA;
Ebrahim Bagheri, Toronto, CA;
Mohammad-Amin Jashki, Toronto, CA;
Fattane Zarrinkalam, Toronto, CA;
Alireza Vazifedoost, Toronto, CA;
Assignee:
THINKCX TECHNOLOGIES, INC., Langley, CA;
Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 30/02 (2012.01); G06Q 50/00 (2012.01); G06F 16/335 (2019.01); G06F 16/9535 (2019.01);
U.S. Cl.
CPC ...
G06Q 30/0202 (2013.01); G06F 16/337 (2019.01); G06F 16/9535 (2019.01); G06Q 50/01 (2013.01);
Abstract
A system and method for mining social media signals and cues i) created by a user (for example, a customer) and/or ii) to which the user is exposed (the 'data'), and for processing that data as it relates to a service (including a fee or subscription-based service), in order to predict the user's predisposition or likelihood to either leave the subscription or the service or reduce his/her engagement with the subscription or the service.