The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jul. 19, 2022
Filed:
Feb. 17, 2020
Dish Ukraine L.l.c., Englewood, CO (US);
Oleksii Suranov, Kharkov, UA;
DISH Ukraine L.L.C., Kharkov, UA;
Abstract
Devices, systems and processes are described, for managing technician logistics. A process may include executing computer instruction for determining an estimated time of completion (ETC) for an assigned technician for a current task at a current service site. The ETC is determined based upon an average statistical time for task completion (ASTTC) for the current task. An ETC is based upon a stress differential (S) and a task complexity coefficient (TCC). The stress differential (S) is a difference between an expected stress level (SE) for the current task and a present stress level (SP) for the assigned technician. The SP is based upon data provided by a technician monitor, such as a biometric monitor. The stress differential (S) is weighted by a technician specific weighting factor (Tn), which is based on a technician rating. The TCC is based upon a task categorization (TC) specified by a regulatory body.