The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jul. 19, 2022

Filed:

Sep. 11, 2018
Applicant:

Hewlett-packard Development Company, L.p., Spring, TX (US);

Inventors:

Carlos Silvano Valvassori, Porto Alegre, BR;

Leonardo Rodriguez Heredia, Porto Alegre, BR;

Augusto Queiroz de Macedo, Porto Alegre, BR;

Marina Pasquali, Porto Alegre, BR;

Assignee:
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 11/07 (2006.01); G06N 20/00 (2019.01); G05B 23/02 (2006.01);
U.S. Cl.
CPC ...
G06F 11/079 (2013.01); G05B 23/024 (2013.01); G05B 23/0283 (2013.01); G06F 11/076 (2013.01); G06F 11/0709 (2013.01); G06N 20/00 (2019.01); G05B 2223/04 (2018.08);
Abstract

An example of a server including a communication interface to receive telemetry data from a plurality of client devices. The telemetry data is to indicate a health of a client device from the plurality of client devices. The server further includes a prediction engine to process the telemetry data to determine the health of the client device with a prediction model to identify a hardware issue at the client device. The server also includes a diagnostic evaluator in communication with the prediction engine. The diagnostic evaluator is to request a local confirmation of the hardware issue from the client device upon identification of the hardware issue by the prediction engine. The local confirmation is determined at the client device via a diagnostic engine. The server also includes a reporter to report the hardware issue upon receipt of the local confirmation.


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