The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jul. 12, 2022
Filed:
Aug. 30, 2020
Nice Ltd., Ra'anana, IL;
Yaron Cohen, Modiin, IL;
Peri Fishgold, Tel Aviv, IL;
NICE LTD., Ra'anana, IL;
Abstract
Systems and methods for parallel recording of events on a screen receive start recording requests to start recording the events, each start recording request having an associated interaction identifier; capture the events on the screen in a series of video fragment files until a stop recording request with a corresponding associated interaction identifier has been received for each start recording request; update for each video fragment file, a metadata manifest with information about each interaction having events captured in the given video fragment file; and send the video fragment files, along with the updated metadata manifest to a server as each video fragment file is completed; wherein the video fragment files are forked to interaction files based on the updated metadata manifest, each interaction file associated with a different interaction; and wherein, upon receipt of a stop recording request, the files are merged into a single video recording file.