The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jul. 12, 2022

Filed:

Nov. 25, 2020
Applicant:

7-eleven, Inc., Irving, TX (US);

Inventors:

Matthew Raymond Magee, Sanger, TX (US);

Shahmeer Ali Mirza, Celina, TX (US);

Assignee:

7-ELEVEN, INC., Irving, TX (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06K 9/00 (2022.01); G06V 20/10 (2022.01); G06Q 30/06 (2012.01); G06N 20/00 (2019.01);
U.S. Cl.
CPC ...
G06V 20/10 (2022.01); G06N 20/00 (2019.01); G06Q 30/0633 (2013.01);
Abstract

An apparatus includes a display and a processor. The processor receives a refund request, which includes a request for a refund of a price of an item charged to an account belonging to a person, and information identifying a shopping session of the person in a physical store. In response to receiving the refund request, the processor locates a video segment captured during the shopping session and stored in a database. The processor displays the video segment, which depicts a scenario indicating that the person did not select the item for purchase during the shopping session. The processor further receives information indicating that the person did not select the item for purchase during the shopping session. The information is based at least in part on the video segment. In response to receiving the information, the processor credits the account belonging to the person with the price of the item.


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