The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jul. 05, 2022

Filed:

Aug. 04, 2020
Applicant:

Nice Ltd., Ra'anana, IL;

Inventors:

Eitan Oberman, Rishon Lezion, IL;

Adi Levinshtein, Zur Izhak, IL;

Eran Roseberg, Hogla, IL;

Assignee:

NICE LTD., Ra'anana, IL;

Attorney:
Int. Cl.
CPC ...
G06Q 10/00 (2012.01); G06Q 10/06 (2012.01); G06Q 10/10 (2012.01);
U.S. Cl.
CPC ...
G06Q 10/0633 (2013.01); G06Q 10/06316 (2013.01); G06Q 10/10 (2013.01);
Abstract

A system and method may determine, e.g. for suggestion to an automation designer, a next action in an automation sequence of actions being created. The automation sequence may include actions executed by a computer system which substitute for actions taken by a user operating a computer system. A sequence of actions may be received, a database of action sequences may be searched for a set of action sequences corresponding to the sequence of actions, and the next action may be presented or determined as being the for example a subsequent new action immediately after the last action matching any action from the received sequence of actions in an action sequence in the set of action sequences.


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