The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jun. 28, 2022
Filed:
Jan. 09, 2020
Mitel Networks Corporation, Kanata, CA;
Chunzhi Chen, Ottawa, CA;
Paul Vandenbosch, Kanata, CA;
Kenneth Armstrong, Woodlawn, CA;
Logendra Naidoo, Ottawa, CA;
Mitel Networks Corp., Ottawa, CA;
Abstract
A telemetry-based method and system is provided for predictive resource scaling by mining useful data based on communication behaviour such as human calling patterns, call quality, and integration. In an embodiment, the telemetry-based system comprises at least one predictor for generating a first scaling prediction value based on a first target process goal and a second scaling prediction value based on a second target process goal; an auto-scaler for auto-scaling resources based on the first scaling prediction value and second scaling prediction value; and a regulator for monitoring the first scaling prediction value and second scaling prediction value and auto-scaling of resources by the auto-scaler and applying an objective function indicating total normalized system performance to a reinforcement learning algorithm for improving prediction accuracy of the at least one predictor.