The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jun. 28, 2022

Filed:

Jan. 21, 2021
Applicant:

Dell Products L.p., Round Rock, TX (US);

Inventors:

Lokesh Venugopal, Georgetown, TX (US);

Christina White, Leander, TX (US);

Anushmita Roy Choudhury, Round Rock, TX (US);

Assignee:

Dell Products L.P., Round Rock, TX (US);

Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06Q 10/06 (2012.01); G06N 20/00 (2019.01); G06F 40/44 (2020.01);
U.S. Cl.
CPC ...
G06Q 10/06375 (2013.01); G06F 40/44 (2020.01); G06N 20/00 (2019.01); G06Q 10/0633 (2013.01); G06Q 10/06395 (2013.01);
Abstract

Methods, apparatus, and processor-readable storage media for automatically identifying and correcting erroneous process actions using artificial intelligence techniques are provided herein. An example computer-implemented method includes discovering, during execution of a given process, one or more process action variants by processing data related to the given process using at least a first set of artificial intelligence techniques; categorizing at least a portion of the discovered process action variants into one or more groups based at least in part on historical process-related data and at least one density-based clustering algorithm; determining at least one resolution action in response to at least a portion of the one or more discovered process action variants by processing data pertaining to the one or more groups using at least a second set of artificial intelligence techniques; and performing the at least one determined resolution action.


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