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The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Patent No.:

US 11373106 B1

PDFFull Text
Date of Patent:
Jun. 28, 2022

Filed:

Feb. 18, 2020

System and method for detecting friction in websites

Applicant:

Fractal Analytics Private Limited, Mumbai, IN;

Inventors:

Onil Chavan, Piscataway, NJ (US);

Arpan Dasgupta, Jersey city, NJ (US);

Karan Gusani, San Antonio, TX (US);

Nishant Sinha, Jersey City, NJ (US);

Assignee:

Fractal Analytics Private Limited, Mumbai, IN;

Attorney:

Wiley Rein LLP

Primary Examiner:

Li B Zhen

Assistant Examiner:

Markus A Vasquez

Int. Cl.
CPC ...
G06N 5/04 (2006.01); G06F 16/958 (2019.01); G06N 20/00 (2019.01); G06F 40/279 (2020.01); G06F 40/30 (2020.01); G06Q 30/02 (2012.01); G06V 10/98 (2022.01); G06V 30/416 (2022.01); G06Q 30/00 (2012.01); G06V 30/10 (2022.01); G06K 9/62 (2022.01); G06V 30/414 (2022.01);
U.S. Cl.
CPC ...
G06N 5/04 (2013.01); G06F 16/958 (2019.01); G06F 40/279 (2020.01); G06F 40/30 (2020.01); G06K 9/6215 (2013.01); G06K 9/6256 (2013.01); G06N 20/00 (2019.01); G06Q 30/0201 (2013.01); G06V 10/98 (2022.01); G06V 30/414 (2022.01); G06V 30/416 (2022.01); G06Q 30/016 (2013.01); G06V 30/10 (2022.01);
Abstract

System and method of detecting friction in a website comprising a plurality of webpages and links includes a database sever, an application executed by a processor, and a management dashboard. The application extracts text data and web usage data from the website, segments the website into three funnel stages, identifies an anomaly in the web usage data, quantifies the impacts of the webpages and links, identifies the friction and the underlying root cause, and displays the friction in the management dashboard.

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