The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jun. 21, 2022

Filed:

Nov. 21, 2019
Applicant:

International Business Machines Corporation, Armonk, NY (US);

Inventors:

Corville O Allen, Morrisville, NC (US);

Laura Janet Rodriguez, Durham, NC (US);

Stephanie Huston, Durham, NC (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 16/24 (2019.01); G06F 16/2457 (2019.01); H04L 51/046 (2022.01); H04L 51/00 (2022.01); G06F 40/40 (2020.01);
U.S. Cl.
CPC ...
G06F 16/24578 (2019.01); G06F 16/24575 (2019.01); G06F 40/40 (2020.01); H04L 51/046 (2013.01); H04L 51/16 (2013.01);
Abstract

Techniques for content augmentation and assist are provided. A textual conversation between a first user and a plurality of recipients is analyzed to determine a first intent of the first user. A set of relationships is determined between the first user and the plurality of recipients, and a set of historical intents corresponding to each of the plurality of recipients is evaluated to identify similar intents to the first intent. A plurality of predefined messages is identified based on one or more similar intents that overlap between two or more of the plurality of recipients. A first predefined message is selected, from the plurality of predefined messages, based on the first intent and the determined set of relationships, and suggested content is provided based on the first predefined message.


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