The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jun. 21, 2022
Filed:
Jan. 14, 2008
Jeffrey Stephenson, San Carlos, CA (US);
Maria Elisabeth Kaval, Menlo Park, CA (US);
Ritchard Shadian, San Mateo, CA (US);
Matthew Clifton Cooper, Centennial, CO (US);
Gabrielle Crawford, San Mateo, CA (US);
Scott Michael O'bryan, Golden, CO (US);
Harry William Baggett, Iii, Pleasanton, CA (US);
Blake Sullivan, Redwood City, CA (US);
Jeffrey Stephenson, San Carlos, CA (US);
Maria Elisabeth Kaval, Menlo Park, CA (US);
Ritchard Shadian, San Mateo, CA (US);
Matthew Clifton Cooper, Centennial, CO (US);
Gabrielle Crawford, San Mateo, CA (US);
Scott Michael O'Bryan, Golden, CO (US);
Harry William Baggett, III, Pleasanton, CA (US);
Blake Sullivan, Redwood City, CA (US);
Oracle International Corporation, Redwood Shores, CA (US);
Abstract
A system for providing user assistance receives a request for user assistance from a component on a user interface. The component includes a help identifier, and the request is generated by a type of user selection, such as the clicking of an icon. The system determines a level of user assistance based on the type of selection and retrieves user assistance content based on the help identifier and the determined level of user assistance. In one embodiment, the user interface includes three levels of user assistance.