The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jun. 07, 2022

Filed:

Jan. 28, 2020
Applicant:

Ncr Corporation, Atlanta, GA (US);

Inventors:

Sudip Rahman Khan, Decatur, GA (US);

Matthew Robert Burris, Atlanta, GA (US);

Christopher John Costello, Suwanee, GA (US);

Gregory Joseph Hartl, Atlanta, GA (US);

Assignee:

NCR Corporation, Atlanta, GA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06V 20/52 (2022.01); G06F 21/32 (2013.01); G06Q 20/40 (2012.01); G06F 16/783 (2019.01); G06F 16/74 (2019.01); G06V 20/00 (2022.01); G06V 40/20 (2022.01);
U.S. Cl.
CPC ...
G06V 20/53 (2022.01); G06F 16/748 (2019.01); G06F 16/784 (2019.01); G06F 21/32 (2013.01); G06Q 20/4016 (2013.01); G06Q 20/40145 (2013.01); G06V 20/35 (2022.01); G06V 40/20 (2022.01);
Abstract

An identity of a customer within an establishment is authenticated using a variety of captured biometric features obtained from sensors and/or video. Video capturing movements/interactions of the customer is analyzed in real time to identify the customer's behavior and actions. Any staff of the establishment who interact with the customer are identified from the video. Transaction data and other data retained for the customer by the establishment are aggregated and linked with the video and the customer identity. The linked data is analyzed in combination with the customer behavior and actions to determine responses within the establishment to customer-initiated transactions. In an embodiment, the customer is authorized to perform at least one transaction within the establishment based on the authenticated identity and linked data without a presentation by the customer of an identification card, a Personal Identification Number (PIN), a password and/or verification by a staff member.


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