The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jun. 07, 2022

Filed:

Sep. 25, 2019
Applicant:

International Business Machines Corporation, Armonk, NY (US);

Inventors:

Qin Li, Shanghai, CN;

Jonathan D. Dunne, Dungarvan, IE;

Guang Han Sui, Beijing, CN;

Ping Xiao, Changping, CN;

Peng Hui Jiang, Beijing, CN;

Niao Qing Liu, Beijing, CN;

Xiang Zhou, Beijing, CN;

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06K 9/62 (2022.01); G06Q 50/00 (2012.01); H04L 51/52 (2022.01);
U.S. Cl.
CPC ...
G06K 9/6257 (2013.01); G06Q 50/01 (2013.01); H04L 51/32 (2013.01);
Abstract

In an approach, a processor detects at least one training message delivered by a user on a social media application, the training message being accessible by an operator. A processor records training feedback performed by the operator on the social media application regarding to the at least one training message. A processor trains an analysis engine module using (i) the at least one training message as input and (ii) the training feedback as output. A processor generates a predicted feedback for a subsequent message based on the trained analysis engine module.


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