The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
May. 24, 2022
Filed:
Jan. 14, 2021
Dell Products L.p., Round Rock, TX (US);
Bijan K. Mohanty, Austin, TX (US);
Gregory M. Ramsey, Seattle, WA (US);
Dell Products L.P., Round Rock, TX (US);
Abstract
Methods, apparatus, and processor-readable storage media for automatically determining configuration-based issue resolutions across multiple devices using machine learning models are provided herein. An example computer-implemented method includes training, using historical data related to device information and device configuration information from a set of devices, multiple machine learning models; determining, in connection with input data associated with a given device from the set of devices, a device issue and a corresponding device issue resolution, by processing the input data using at least a first of the machine learning models; identifying additional devices within the set of devices that are similar to the given device by processing the input data using at least a second of the machine learning models; and performing, based on the determined device issue resolution, automated actions in connection with the given device and at least a portion of the identified additional devices.