The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
May. 17, 2022
Filed:
Jan. 31, 2018
Applicant:
Salesforce.com, Inc., San Francisco, CA (US);
Inventors:
George Hu, San Francisco, CA (US);
Arvind Krishnan, San Francisco, CA (US);
Justin Maguire, III, San Francisco, CA (US);
Assignee:
salesforce.com, inc., San Francisco, CA (US);
Primary Examiner:
Int. Cl.
CPC ...
G06N 5/02 (2006.01); G06N 3/00 (2006.01); G06N 5/04 (2006.01); H04L 51/02 (2022.01); G06F 16/901 (2019.01); G06F 3/0482 (2013.01);
U.S. Cl.
CPC ...
G06N 3/006 (2013.01); G06F 16/9027 (2019.01); G06N 5/043 (2013.01); H04L 51/02 (2013.01); G06F 3/0482 (2013.01);
Abstract
This disclosure relates to tools to facilitate the configuration of interactive agents, sometimes referred to as bots, chatbots, virtual robots, or talkbots. Specifically, the disclosure relates to the provision of a map view visualization of an interactive agent. The map view can display a complexity indicator or usage percentage for each dialog and provide an easy mechanism for creation of new dialogs, actions, parameters, rules, and logic.