The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
May. 10, 2022
Filed:
Oct. 18, 2021
Amdocs Development Limited, Limassol, CY;
Lior Turgeman, Moreshet, IL;
Erez Gabay, Raanana, IL;
Yaniv Avrashi, Petach Tikva, IL;
Mihir Parikh, Kakrapar, IN;
AMDOCS DEVELOPMENT LIMITED, Limassol, CY;
Abstract
As described herein, a system, method, and computer program are provided for dynamic prioritization of monitoring system related alerts. A plurality of alerts generated for a monitoring system are accessed. A first set of alert features predefined as high-level features are identified, wherein each of the high-level features is mapped to one or more alert features in a second set of alert features predefined as low-level features. The plurality of alerts are processed to determine a plurality of the most central high-level features. The plurality of alerts are grouped according to the plurality of the most central high-level features. Each group of alerts is processed to determine a plurality of the most central low-level features for the alerts in the group of alerts. A prioritized set of alerts are selected from the plurality of alerts based on the plurality of the most central low-level features.