The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
May. 03, 2022

Filed:

May. 31, 2019
Applicant:

Sorenson Ip Holdings, Llc, Salt Lake City, UT (US);

Inventors:

Michael Jones, Farmington, UT (US);

Jeff Smith, Herriman, UT (US);

Adam Montero, Midvale, UT (US);

Assignee:

Sorenson IP Holdings, LLC, Salt Lake City, UT (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G10L 15/22 (2006.01); G06F 3/0484 (2022.01); G16H 80/00 (2018.01); H04M 3/42 (2006.01); G10L 15/18 (2013.01); G10L 15/26 (2006.01); G06F 40/30 (2020.01); G06F 40/211 (2020.01); G06F 40/289 (2020.01);
U.S. Cl.
CPC ...
G10L 15/22 (2013.01); G06F 3/0484 (2013.01); G16H 80/00 (2018.01); G06F 40/211 (2020.01); G06F 40/289 (2020.01); G06F 40/30 (2020.01); G10L 15/1822 (2013.01); G10L 15/26 (2013.01); H04M 3/42068 (2013.01); H04M 3/42221 (2013.01); H04M 2201/60 (2013.01);
Abstract

According to one or more embodiments of the present disclosure, operations regarding providing indications with respect to questions of a communication session may include obtaining transcript data. The transcript data may include a transcription of audio of the communication session. The operations may further include obtaining multiple questions determined to be asked during the communication session. The operations may further include determining, based on an analysis of the transcript data during the communication session, which of the questions have been asked during the communication session. In addition, the operations may include causing, during the communication session, the device involved in the communication session to indicate which of the questions have been asked.


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