The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Patent No.:

US 11316975 B1

Date of Patent:

Apr. 26, 2022

Filed:

Dec. 16, 2021

Techniques for managing a 933 test call pertaining to emergency services

Applicant:

Bandwidth, Inc., Raleigh, NC (US);

Inventor:

Larry Reeder, Denver, CO (US);

Assignee:

Bandwidth Inc., Raleigh, NC (US);

Attorney:

Gregory Stephens

Primary Examiner:

Khai M Nguyen

Int. Cl.

CPC ...

H04M 3/00 (2006.01); H04M 3/51 (2006.01); H04M 3/22 (2006.01); G10L 13/00 (2006.01); H04L 67/02 (2022.01); H04L 65/10 (2022.01);

U.S. Cl.

CPC ...

H04M 3/5116 (2013.01); G10L 13/00 (2013.01); H04L 65/1006 (2013.01); H04L 67/02 (2013.01); H04M 3/22 (2013.01);

Abstract

Techniques for customizing an audio response to emergency test calls are provided. The technique includes receiving a Voice over Internet Protocol (VoIP) emergency test call from a test call device by an emergency service (ES) provider. Call information specific to the VoIP emergency test call is obtained from an ES provider customer database associated with the ES provider. The obtained call information specific to the VoIP emergency test call is provided to an emergency test call audio generation server. A customized audio response to the VoIP emergency test call is generated and returned to the test call device based on the provided call information specific to the VoIP emergency test call using text-to-speech technology.

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