The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Apr. 26, 2022
Filed:
Feb. 14, 2020
Ooma, Inc., Sunnyvale, CA (US);
Thaddeus White, Los Altos, CA (US);
Karl Osterlund, San Jose, CA (US);
Tobin E. Farrand, Pacific Grove, CA (US);
Arvind Vasudev, Sunnyvale, CA (US);
Douglas E. Hart, San Jose, CA (US);
David A. Bryan, Cedar Park, TX (US);
William M. Gillon, San Mateo, CA (US);
Ooma, Inc., Sunnyvale, CA (US);
Abstract
Cloud-based assistive services for use in telecommunications and on premise devices are disclosed herein. An example method includes: operating in a monitoring state to actively monitor for a first predetermined action, receiving an audio stream based on communications between a first party and a second party, identifying the first predetermined action, establishing one- or two-way communications with any of the first party or the second party in response to the first predetermined action, determining a request for the intelligent personal assistant service in the one- or two-way communications, generating a result by the intelligent personal assistant service, the result being responsive to the request, providing the result to any of the first party and the second party, receiving a second predetermined action from any of the first party and the second party, and returning the intelligent personal assistant service to the monitoring state based on the second predetermined action.