The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Apr. 26, 2022
Filed:
Aug. 20, 2020
Accenture Global Solutions Limited, Dublin, IE;
Emanuele Baldassarre, Bari, IT;
Luigi Lucca, Rome, IT;
Rino Guglietta, Fondi, IT;
Jagaran Das, Durgapur, IN;
Accenture Global Solutions Limited, Dublin, IE;
Abstract
A system and method of automating fault prediction and remediation for a multi-tenant system is disclosed. The system and method offer an intelligent augmentation of a multi-tenant system by automating the harvesting and processing of raw data logs generated by the various aspects of the platform as well as the implementation of an appropriate response. In some embodiments, the proposed system includes a hybrid model that can be configured to offer both assisted and unassisted errors. The incorporation of a dynamic learning algorithm minimizes operation errors for any set of computing units. Potential system faults can be detected with little to no human intervention and allow for an unattended platform that collects performance data across the system from a wide range of sources to provide centralized and automated fault prediction, as well as expedited automated resolutions to such faults that depend on little to no human intervention.