The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Apr. 26, 2022
Filed:
Jan. 30, 2020
Accenture Global Solutions Limited, Dublin, IE;
Anutosh Maitra, Bangalore, IN;
Shubhashis Sengupta, Bangalore, IN;
Ajay Chatterjee, Bangalore, IN;
Abhisek Mukhopadhyay, Shyamnagar, IN;
Shivam Garg, Muzaffarnagar, IN;
Accenture Global Solutions Limited, Dublin, IE;
Abstract
An intelligent question and answer (Q&A) system and method for interactively guiding users through a procedure is disclosed. The intelligent Q&A system can dynamically generate process trees (or procedural trees) from the content or procedures presented in a raw document, such as a reference manual. The intelligent Q&A system can include a virtual agent that uses the dynamically generated process trees for interactive conversation with a user. Using the system, the virtual agent can interactively guide users through completing tasks such as updating software or connecting an IoT device to an existing system.