The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Apr. 19, 2022

Filed:

May. 09, 2019
Applicant:

Bank of America Corporation, Charlotte, NC (US);

Inventors:

Eric Dryer, Charlotte, NC (US);

Jeffrey R. Goertz, Liberty, MO (US);

Douglas Scott Wilson, Nashua, NH (US);

Carl Parziale, Charlotte, NC (US);

Michael Matthew Wisser, Fort Mill, SC (US);

Edwin Andrew Wegleitner, Aiken, SC (US);

Colleen Marie Powers, Shiloh, IL (US);

Gary L. Best, Jr., Acworth, GA (US);

Jennifer Ann Raley, Charlotte, NC (US);

Assignee:

BANK OF AMERICA CORPORATION, Charlotte, NC (US);

Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 10/00 (2012.01); G06Q 10/10 (2012.01); G06Q 30/04 (2012.01); G07D 11/26 (2019.01); G07D 11/235 (2019.01); G07D 11/24 (2019.01); G07F 19/00 (2006.01);
U.S. Cl.
CPC ...
G06Q 10/20 (2013.01); G06Q 10/1095 (2013.01); G06Q 30/04 (2013.01); G07D 11/235 (2019.01); G07D 11/24 (2019.01); G07D 11/26 (2019.01); G07F 19/209 (2013.01);
Abstract

A system for performing secure maintenance on automated machines may include a maintenance management apparatus and an automated machine. The maintenance management apparatus is configured for scheduling the maintenance appointment for the automated machine, in response to scheduling the maintenance appointment and creating and communicating a maintenance security code to the automated machine. The automated machine is configured for receiving a request from a maintenance provider to initiate the maintenance appointment, validating the maintenance provider using the maintenance security code and providing access to a secure item storage unit, determining that the maintenance provider has completed the maintenance appointment, and communicating information associated with the maintenance appointment to the maintenance management apparatus and/or a computing device of the maintenance provider.


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