The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Apr. 19, 2022

Filed:

Nov. 15, 2017
Applicant:

American Express Travel Related Services Company, Inc., New York, NY (US);

Inventors:

Rares Ioan Almasan, Phoenix, AZ (US);

Jeffery Freed, Scottsdale, AZ (US);

Kai Wang, Stony Brook, NY (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 11/00 (2006.01); G06F 11/30 (2006.01); G06N 5/04 (2006.01); G06N 20/00 (2019.01); G06F 16/20 (2019.01); G06F 11/22 (2006.01); G06F 11/26 (2006.01); G06F 11/34 (2006.01); G05B 23/02 (2006.01); H04L 41/16 (2022.01);
U.S. Cl.
CPC ...
G06F 11/302 (2013.01); G05B 23/0218 (2013.01); G06F 11/008 (2013.01); G06F 11/22 (2013.01); G06F 11/261 (2013.01); G06F 11/30 (2013.01); G06F 11/34 (2013.01); G06F 11/3438 (2013.01); G06F 16/20 (2019.01); G06N 5/04 (2013.01); G06N 20/00 (2019.01); H04L 41/16 (2013.01);
Abstract

A master processor may retrieve historical and real time machine and human data related to computer system health. The master processor may utilize machine learning and artificial intelligence to predict potential computer malfunctions. The master processor may output notifications regarding the potential computer malfunctions in order to prevent the computer malfunctions from occurring.


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