The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Apr. 12, 2022
Filed:
Mar. 10, 2016
International Business Machines Corporation, Armonk, NY (US);
Marcia Ito, Sao Paulo, BR;
Gabriel Do Nascimento Ribeiro, Sao Paulo, BR;
International Business Machines Corporation, Armonk, NY (US);
Abstract
A method includes loading a software application onto a data capture device of a subject, collecting electronic texts of a subject from a plurality of computer storage devices across the Internet, including electronic text generated by the data capture device, identifying, from the electronic texts, one or more perceptions held by the subject, generating a classification for each of the perceptions, wherein at least one of the perceptions is classified as a negative perception, defining an engagement degree of the subject with a current engagement model using the classifications of the perceptions, analyzing the negative perception, and defining a score for each of a plurality of strategies of engagement, wherein at least one strategy is selected, using the scores, for application to the subject, and the application of a selected strategy includes transmitting configuration data to the data capture device of the subject, the configuration data updates the software application.