The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Apr. 12, 2022

Filed:

Jul. 17, 2018
Applicant:

Meta Platforms, Inc., Menlo Park, CA (US);

Inventors:

Jason Schissel, Mill Creek, WA (US);

Emmanouil Koukoumidis, Kirkland, WA (US);

Shane Haladuick, Seattle, WA (US);

Nicholas Robin, Seattle, WA (US);

Fuchen Peng, Cupertino, CA (US);

Aleksey Sergeyevich Fadeev, Issaquah, WA (US);

Assignee:

Meta Platforms, Inc., Menlo Park, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 16/00 (2019.01); G06F 16/951 (2019.01); G06Q 50/00 (2012.01); G06F 40/30 (2020.01); G06F 40/205 (2020.01); G06F 40/295 (2020.01);
U.S. Cl.
CPC ...
G06F 16/951 (2019.01); G06F 40/205 (2020.01); G06F 40/295 (2020.01); G06F 40/30 (2020.01); G06Q 50/01 (2013.01);
Abstract

In one embodiment, a method includes receiving a user input by a user from a client system associated with the user, parsing the user input to identify a subject and intent of the user input, determining whether one or more agents associated with the identified intent are able to resolve the user input, identifying one or more entities related to the identified subject of the user input responsive to determining that the one or more agents are not able to resolve the user input, calculating a subject-association score for each of the one or more entities, ranking the one or more entities based on their respective subject-association scores, and sending, to the client system, instructions for presenting one or more recommendations to the user corresponding to one or more of the entities having a ranking greater than a threshold ranking.


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