The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Apr. 12, 2022

Filed:

Oct. 09, 2019
Applicant:

Microsoft Technology Licensing, Llc, Redmond, WA (US);

Inventors:

Ananthatejas Raghavan, Bothell, WA (US);

Di Li, Bellevue, WA (US);

Anil Kumar Revuru, Sammamish, WA (US);

Dheepak Ramaswamy, Seattle, WA (US);

Leanna Holly Robb, Seattle, WA (US);

Assignee:
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 9/44 (2018.01); G06F 11/34 (2006.01); G06F 11/30 (2006.01);
U.S. Cl.
CPC ...
G06F 11/3438 (2013.01); G06F 11/302 (2013.01); G06F 11/3006 (2013.01);
Abstract

A system and method for determining enterprise metrics of an enterprise application is described. The system receives a root cause definition that identifies enterprise user metrics and predefined parameters for the enterprise user metrics. The enterprise user metrics identify operation metrics of the enterprise application by users of the enterprise. The system stores the root cause definition in a library of root causes definitions. The system receives a selection of a plan that identifies an operation attribute of the enterprise application. The system identifies a root cause from the library of root causes definitions based on the plan. The system generates a recommendation based on the identified root cause.


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