The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Apr. 12, 2022
Filed:
Sep. 24, 2019
Dell Products L. P., Round Rock, TX (US);
Shekar Babu Suryanarayana, Karnataka, IN;
Neeraj Kumar Pant, Karnataka, IN;
Manikandan Radhakrishnan, Karnataka, IN;
Dell Products L.P., Round, TX (US);
Abstract
In some examples, a computing device may initiate a chat session with a software agent on a server. During the chat session, the software agent may ask questions and receive answers in response. The server may process logs sent from the computing device and a transcript of the chat session to identify tokens. A supervised learning model on the server may select a script based on the tokens and send the script to the computing device. The computing device may store the script in non-volatile memory and boot into a setup state of a basic input output system (BIOS) of the computing device. The BIOS may retrieve the script, convert BIOS procedure calls in the script into an action tree, and execute the actions in the action tree, causing a virtual mouse and/or virtual keyboard to provide input to the BIOS to modify the BIOS to address an issue.