The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Apr. 05, 2022
Filed:
Jul. 14, 2017
Accenture Global Solutions Limited, Dublin, IE;
Avikar Banik, Kolkata, IN;
Jenice James Mukkada, Kolkata, IN;
Koustuv Jana, Bangalore, IN;
Divya Sampathkumar, Bangalore, IN;
Rajendra T. Prasad, Bangalore, IN;
Priya Athreyee, Chennai, IN;
Accenture Global Solutions Limited, Dublin, IE;
Abstract
A device may receive group information, associated with performing application maintenance, that includes information corresponding to one or more resources, associated with performing the application maintenance, and information associated with one or more shifts of the one or more resources. The device may receive ticket information, associated with performing the application maintenance, that includes priority information associated with one or more ticket types associated with performing the application maintenance. The device may simulate, based on the group information and the ticket information, performing the application maintenance to determine a simulation result. The simulation result may include information associated with one or more predicted performance metrics associated with performing the application maintenance. The device may provide the information associated with the one or more predicted performance metrics.