The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Apr. 05, 2022

Filed:

Nov. 30, 2017
Applicant:

Vmware, Inc., Palo Alto, CA (US);

Inventors:

Ashot Nshan Harutyunyan, Yerevan, AM;

Arnak Poghosyan, Yerevan, AM;

Naira Movses Grigoryan, Yerevan, AM;

Assignee:

VMware, Inc., Palo Alto, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 11/07 (2006.01);
U.S. Cl.
CPC ...
G06F 11/0793 (2013.01); G06F 11/076 (2013.01); G06F 11/079 (2013.01); G06F 11/0709 (2013.01); G06F 11/0787 (2013.01); G06F 2201/815 (2013.01); G06F 2201/86 (2013.01);
Abstract

Automated computational methods and systems to classify and troubleshoot problems in information technology ('IT') systems or services provided by a distributed computing system are described. Each IT system of the distribution computing system or IT service provided by the distributed computing system has an associated key performance indicator ('KPI') used to monitor performance of the IT system or service. When real-time KPI data violates a KPI threshold, a real-time event-type distribution is computed from event messages generated by event sources associated with the IT system or service following the threshold violation. The real-time event-type distribution is compared with historical event-type distributions recorded for the KPI data in order to identify the problem and execute remedial action to resolve the problem.


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