The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Apr. 05, 2022
Filed:
Jul. 05, 2019
Dell Products L.p., Round Rock, TX (US);
Jeffrey S. Vah, Austin, TX (US);
Jimmy H. Wiggers, Cedar Park, TX (US);
Ravi Shukla, Bangalore, IN;
Brian T. Martin, Austin, TX (US);
Nikhila Kambalapalli, Pflugerville, TX (US);
M. Najam Mushtaq, Houston, TX (US);
Carlos F. Rodman, Round Rock, TX (US);
Brock A. Adams, Katy, TX (US);
Dell Products L.P., Round Rock, TX (US);
Abstract
A system, method, and computer-readable medium for performing a system failure repair operation, comprising: receiving information regarding symptoms related to a faulty device; storing the information with other historical information regarding the symptoms; receiving additional information as the faulty device is diagnosed; indicating whether a repair recommendation is provided for the faulty device; and using the stored information, historical information, and additional information to provide a repair recommendation if indicating shows no repair recommendation.