The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Apr. 05, 2022
Filed:
May. 31, 2019
Applicant:
Kyndryl, Inc., New York, NY (US);
Inventors:
Garfield W. Vaughn, South Windsor, CT (US);
Gandhi Sivakumar, Bentleigh, AU;
Vasanthi M. Gopal, Plainsboro, NJ (US);
Lakisha R. S. Hall, Upper Marlboro, MD (US);
Assignee:
Kyndryl, Inc., New York, NY (US);
Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
G06F 11/07 (2006.01); H04L 51/02 (2022.01); G06F 11/34 (2006.01); G06K 9/62 (2022.01); G06F 9/451 (2018.01); G06F 40/30 (2020.01);
U.S. Cl.
CPC ...
G06F 11/0787 (2013.01); G06F 9/453 (2018.02); G06F 11/3476 (2013.01); G06F 40/30 (2020.01); G06K 9/6262 (2013.01); H04L 51/02 (2013.01);
Abstract
According to a computer-implemented method, a virtual agent log data set is received which log data set includes information indicative of operation of a virtual agent. Machine logic analyzes the virtual agent log data set to identify an error that occurred in the operation of the virtual agent. The machine logic also determines an error correction for correcting conditions in the virtual agent that resulted in the error. The error correction is sent to the virtual agent.