The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Apr. 05, 2022

Filed:

Feb. 26, 2020
Applicant:

State Farm Mutual Automobile Insurance Company, Bloomington, IL (US);

Inventors:

Kalpana Aravabhumi, Normal, IL (US);

Leah Garcia, Hudson, IL (US);

Michael Shawn Jacob, Le Roy, IL (US);

Oscar Allan Arulfo, Bloomington, IL (US);

Assignee:
Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06F 9/54 (2006.01); G06Q 30/00 (2012.01); G06F 9/451 (2018.01);
U.S. Cl.
CPC ...
G06F 9/542 (2013.01); G06F 9/451 (2018.02); G06Q 30/016 (2013.01);
Abstract

Systems and methods may facilitate acquisition, distribution, and analysis of information relating to technical events associated with client electronic computing devices within an organization (e.g., malfunctions and other performance issues of hardware and/or software). Graphical user interfaces may facilitate the acquisition of system state information associated with client devices, as well as the acquisition of other user-provided contextual information relating to technical events. Additionally, the systems and methods may facilitate acquisition, distribution, and analysis of information relating to organizational ideas raised by client device users within the organization.


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