The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Mar. 29, 2022

Filed:

Aug. 31, 2017
Applicant:

Xerox Corporation, Norwalk, CT (US);

Inventor:

Helen HaeKyung Shin, Fairport, NY (US);

Assignee:

XEROX CORPORATION, Norwalk, CT (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04N 1/00 (2006.01); H04N 1/32 (2006.01);
U.S. Cl.
CPC ...
H04N 1/32662 (2013.01); H04N 1/32032 (2013.01); H04N 2201/0072 (2013.01); H04N 2201/3202 (2013.01); H04N 2201/3273 (2013.01); H04N 2201/3284 (2013.01);
Abstract

In order to automatically group or cluster printing devices in a fleet of such devices for servicing, print status data and print state data are received, which comprises alert information for each of the plurality of printing devices, from each of a plurality of printing devices in a fleet of devices. Devices with similar print statuses and alerts are automatically clustered, and the clustered output result displayed on a user interface of a device management application (DMA). The clustered output result is also integrated into the DMA, and a print status alert module generates automated print status alerts for printers identified during clustering. The automated print status alerts are then output for display on the user interface.


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