The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Mar. 29, 2022
Filed:
Mar. 11, 2020
Kyndryl, Inc., New York, NY (US);
Marco Aurelio Stelmar Netto, Sao Paulo, BR;
Livia Moreno de Marco Cantieri, Rio de Janeiro, BR;
Ricardo Ferrareto Jayme, Sao Paulo, BR;
Rodrigo Jungi Suzuki, Minas Gerais, BR;
Daniel Neves Zanon, Sao Paulo, BR;
Kyndryl, Inc., New York, NY (US);
Abstract
Detecting and resolving conversation loops during a meeting is provided. A conversation between a set of participating entities is monitored during the meeting. A visual representation of the conversation is updated within a dashboard when one or more of a first predefined set of triggers are activated based on monitoring the conversation. A conversation loop is detected in the conversation when one or more of a second predefined set of triggers are activated based on monitoring the conversation and updating the visual representation of the conversation within the dashboard. Support materials that provide support for resolving the conversation loop are retrieved from at least one of local sources including a knowledgebase and remote sources including websites. The support materials are displayed in the dashboard along with an input section for the set of participating entities to indicate a consensus for resolving the conversation loop.