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The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Patent No.:

US 11288885 B1

PDFFull Text
Date of Patent:
Mar. 29, 2022

Filed:

Dec. 11, 2020

System and method for emergency call taker mental health improvement

Applicant:

Motorola Solutions, Inc., Chicago, IL (US);

Inventors:

Bing Qin Lim, Jelutong, MY;

Moh Lim Sim, Bayan Lepas, MY;

Cecilia Liaw Wei Ling, Butterworth, MY;

Assignee:

MOTOROLA SOLUTIONS, INC., Chicago, IL (US);

Attorney:
Primary Examiner:

Jin Cheng Wang

Int. Cl.
CPC ...
H04N 7/14 (2006.01); H04L 29/06 (2006.01); G06T 5/20 (2006.01); H04W 12/02 (2009.01); H04N 5/272 (2006.01); G06F 3/0484 (2022.01); G06K 9/00 (2022.01); G06T 11/00 (2006.01); H04N 5/265 (2006.01); G06T 11/60 (2006.01); G06F 21/62 (2013.01); H04M 1/72439 (2021.01); H04M 1/72454 (2021.01); G06V 20/20 (2022.01); G06V 20/40 (2022.01);
U.S. Cl.
CPC ...
G06V 20/20 (2022.01); G06F 21/6254 (2013.01); G06T 11/001 (2013.01); G06T 11/60 (2013.01); G06V 20/41 (2022.01); H04L 63/105 (2013.01); H04M 1/72439 (2021.01); H04M 1/72454 (2021.01); H04N 5/265 (2013.01); H04N 7/147 (2013.01); H04W 12/02 (2013.01); G06T 2200/24 (2013.01);
Abstract

Techniques for emergency call taker mental health improvement are provided. Incident scene related media that captures a visual representation of a scene associated with an incident is received. At least one object shown in the incident related media that may cause emotional distress to an emergency call taker that will view the incident related media is determined. The object is obscured in the incident scene related media to create obscured incident related media. A textual description of the object is generated. The textual description of the object is included in the obscured incident related media. The obscured incident related media is displayed to the emergency call taker.

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